FAQ
About the pricing and payments.
Our prices are set to offer you the best value possible. If you’re a wholesaler or buy in larger quantities, please give us a call—we’d love to work out some special pricing for you. For more details on payment options, check out our Payment Methods page.
What’s the difference between each quality standard?
We know that quality makes all the difference. That’s why we offer different quality tiers to suit your needs. Whether you’re looking for top-of-the-line parts or budget-friendly options without compromising reliability, you can learn all about the details on our Quality Standards page.
When and where will my order be shipped?
All orders ship from our warehouse in California. If you order before 3:00 p.m. PST, we’ll get your package out the same day via Ground shipping. For Express shipping, the cut-off times are 2:00 p.m. PST on weekdays and 12:00 p.m. PST on Saturdays. We’ve made sure our Shipping Policy page has all the details so you know exactly what to expect.
Can my order be canceled?
Our warehouse moves quickly to get your order processed and shipped, so once an order is confirmed, we can’t cancel it. Please take a moment to review your order before you hit submit—we really appreciate your understanding.
What’s the warranty?
We stand behind every product with a warranty to ensure you get a lasting repair. All warranty details are clearly listed on the product pages, and you can find additional information on our Return Policy page if you need it.
How do I return when there’re defective items?
If you ever receive a defective item, please reach out to us right away. We’ll send you a free return shipping label, and once we receive the item back, we’ll issue you store credit according to our Return Policy. We’re here to make sure you’re completely satisfied with your purchase.