PhonePartsCo (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or communicate with us.

Information We Collect

We may collect the following personal information:

• Name

• Email address

• Phone number

• Shipping and billing addresses

• Payment information (processed securely via third-party providers)

• Any information you provide when filling out forms on our website

We do not actively track or store IP addresses.

How We Collect Information

We collect information directly from you when you:

• Fill out forms on our website

• Make a purchase

• Contact us via phone, email, or SMS

• Interact with our communication tools (e.g., order updates, shipping notices)

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Send order confirmations, shipping updates, and receipts

• Respond to customer service inquiries

• Send SMS updates and communications related to your order or account

• Occasionally send promotional messages if you've opted in or interacted with us previously

Communications & SMS Messaging

By submitting your phone number, you consent to receive recurring SMS messages from PhonePartsCo related to your orders, updates, and promotions. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.

You may opt out at any time by replying "STOP." For support, reply "HELP" or contact us at sales@PhonePartsCo.com or (626) 779-9249.

Data Sharing and Third Parties

We do not share opt-in data or mobile numbers with third parties or affiliates for marketing or promotional purposes. This includes not selling, renting, or using customer phone numbers for advertising campaigns unrelated to your original consent.

We may share your information with trusted third-party service providers (such as Shopify and Twilio) only to fulfill the services you have requested, such as processing orders, sending text messages, or delivering customer support.

Your Rights and Choices

You have the right to:

• Request a copy of the personal data we hold about you

• Ask us to update or correct your information

• Request deletion of your data

To make any of these requests, contact us at:
Email: sales@PhonePartsCo.com
Phone: (626) 779-9249

Data Security

We take reasonable precautions to protect your information and ensure it is not lost, misused, accessed, disclosed, or altered. Sensitive payment information is encrypted and processed securely through third-party platforms.

Geographic Scope

Our services are primarily offered in the United States and Puerto Rico. We do not knowingly market to or collect information from users in regions with additional privacy laws (e.g., EU under GDPR).

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a new effective date. Continued use of our services after changes are posted constitutes your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:
PhonePartsCo
Email: sales@PhonePartsCo.com
Phone: (626) 779-9249


Effective Date: May 10, 2025